One thought on “Resolving the serials supply chain”

  1. I loved this report! It spoke to me. My library recently subscribed to a major link resolving product, and I am amazed at the poor quality of organization, accuracy and currency in the KnowledgeBase. Something needs to be done about the content in these KnowledgeBases at a level higher than just customizing the information for individual libraries. I mean, haven’t we learned anything in our profession about shared knowledge? Every library with a link resolver should read this report! What good is the technology without quality content?

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