Noted in several places, Business Week talks about what the web has become:

The Web is no longer for idle wanderings or passive viewing. It's about socializing, sharing--and creating [BusinessWeek Magazine: Best of the Web Special Report and Survey Results]
There are articles on various aspects of changing web experiences and technologies. Includes an interview iwth Jakob Nielsen:
Those little RSS icons? They're meaningless to most people. One of the big lessons from user testing is that life is too short to click on buttons you don't understand. News readers also will have to be dramatically simplified in how you subscribe to feeds and use them. [Online Extra: Jakob Nielsen on the Unwieldy Web]

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